Deer Creek Golf Club at 2801 DC Country Club Boulevard, Deerfield Beach

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Reviews of Deer Creek Golf Club

  • 1
    chantal cohen
    Posted at Oct, 19 2019
    First I would like to stress that the venue is an absolute gorgeous place to have a wedding and Giselle the day of manager was absolutely amazing!!! Giselle made my day extra special despite what I went through with the event manager Stephanie and the owner Marty. My review is based on the treatment I received dealing with those two. I booked my event 2 years in advance and was dealing with a wonderful manager by the name Bridgette. 2 months before my wedding when it was time to do my food tasting.. I found out Bridgette left. The new manager never introduced herself at all to me. 2 weeks before my wedding there was a discrepancy on what was told to me about the ceremony. Stephanie was completely rude and spoke to me as if I was a no body. She was extremely condescending! When I asked to schedule a meeting with her boss she called Marty had words with him in front of me and hung up. She said that his response was he never made and exception before and he will not start now. I said I asked you to set up a meeting with him. She calls Marty back and he refused to set up time with me and she said his response was it will be a short call. By that time I was furious about how I was being dealt with. Marty called me the next day and when I expressed my dissatisfaction on how I was being treated and that I am paying thousands of dollars to host a venue there. He said to me he host hundreds of events and he doesn’t need my money. When I asked to speak to his boss he told me there is no one above him but God!! I COULD NOT BELIEVE THAT AN ESTABLISHMENT HAS SUCH NASTY PEOPLE WORKING FOR THEM. When I asked him do you think that’s appropriate to say to a paying customer he literally started yelling at me!! I ended up hanging the phone up on him. Your wedding should be an enjoyable time in your life and these 2 ppl made my wedding HELL! I literally did not want to having a wedding anymore. Marty, you may host hundreds of events but if you do not change your attitude and you staff attitude that number can quickly change! This place does not deserve to have someone like Giselle. You can tell she really cares for her job and enjoys the type of work she does. Hopefully, Marty as the owner changes how he deals with his customers and trains his staff better although I believe he is to arrogant to see the flaws. Beware!! The new managers are nice when you are looking around but once you are locked in there attitudes quickly change or maybe its because they want certain clientele there now. If these two were there when I first booked I would have gladly taken my business some where else!
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Opening hours

Sunday 06:00 AM — 09:00 PM
Monday 06:00 AM — 09:00 PM
Tuesday 06:00 AM — 09:00 PM
Wednesday 06:00 AM — 09:00 PM
Thursday 06:00 AM — 09:00 PM
Friday 06:00 AM — 09:00 PM
Saturday 06:00 AM — 09:00 PM

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